We had a visit from our top boss today. The main message is how we can add value to the business in the service we provide. How, inspite of due processes to be followed, we should NOT be seen as "policing" the business but as enablers. Now here's a thought:
Scenario 1:
Issue: One girl got interviewed and passed with flying colours. Added bonus, she also happens to have great potential. Company in a great big hurry to recruit her because her father has been making phone calls and putting pressure on the system.
Due process: Receiving department wants to review all their critical positions and would like to resource their vacancies en masse rather than piece meal.
Actual outcome: Her recruitment got fast-tracked and she is due to join any day now. Her receiving department had no choice or say in her hire.
Scenario 2:
Issue: One guy is getting transferred to a higher job. His boss wants him promoted on transfer. Top past years' performance.
Due process: His promotion proposal has missed the boat for the bi-annual promotion round.
Proposed solution: To put his promotion application on hold for the next round which is 2 months' away, but backdate his promotion effective on his date of transfer.
This is what I want you think about - both scenarios have bent the rules somewhat. Fine. However, which one actually gives value-added service? Answers on a postcard.
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